Last updated: 25 September 2026. English version for the EU storefront.
These terms govern purchases from the Marshmallow Blush EU online store. The store sells to consumers, not for business purchases.
1. Seller
TIPIDI s.r.o.
Company ID: 29659043
VAT ID: CZ29659043
Registered address: Nové sady 988/2, Staré Brno, 602 00 Brno, Czechia
Email: info@marshmallowblush.eu
Telephone: +420 776 568 227
2. Product and prices
The product, its main characteristics and final price are shown on the website. The displayed price includes the applicable Czech VAT. You can choose EUR, PLN, RON or HUF before ordering. Free delivery to the destinations available at checkout is included in the product price. A promotion applies only for its stated period or while stock lasts.
3. Placing an order
Choose the quantity and currency, enter your contact and delivery details, accept these terms and submit your order. We email an acknowledgement after receiving it. The purchase contract is concluded when we confirm the order. We may decline an order in case of an obvious pricing error, unavailability, incomplete information or suspected misuse; we will let you know without undue delay.
4. Delivery
We offer free tracked home delivery to the countries shown at checkout. Paid orders are normally handed to the carrier on the same or next business day. “Dispatched within 24 hours” refers to business days. Transit times vary by country and are estimates. You will receive tracking information by email after dispatch. Please check the package for visible damage when it arrives and report any issue to the carrier and to us. Current carriers and estimates are listed on the Shipping & payment page.
5. Payment
Payment is made in advance through Mollie’s secure card-payment service. Supported card wallets may be offered by Mollie where available. We do not offer bank transfer or cash on delivery on this EU storefront. We do not store your card details.
6. Consumer withdrawal
You may withdraw from the distance-sales contract without giving a reason within 14 days after receiving the goods. Send your decision to info@marshmallowblush.eu or our registered address. Send the goods back within 14 days after notifying us. You bear the direct cost of return shipping. We will reimburse the payment within 14 days of your withdrawal notice, but may wait until we receive the goods or evidence that you have sent them.
Sealed-goods exception: where the law allows it, the right of withdrawal does not apply to sealed goods that are not suitable for return for health or hygiene reasons once unsealed after delivery. The included 2 ml sample lets you try the fragrance while keeping the original bottle sealed. You may be responsible for diminished value caused by handling beyond what is necessary to establish the goods’ nature and characteristics. Your statutory consumer rights remain unaffected.
Model withdrawal notice
To: TIPIDI s.r.o., Nové sady 988/2, Staré Brno, 602 00 Brno, Czechia
I hereby withdraw from my purchase contract.
Order number: ________
Date received: ________
Name and address: ________
Email / telephone: ________
Date and signature: ________
7. Defects and complaints
Statutory rights for defective goods apply. To make a complaint, email info@marshmallowblush.eu with your order number, a description of the issue and, if possible, photographs. We will handle the complaint without undue delay and inform you of the outcome. Nothing in these terms limits mandatory consumer rights in your country of residence.
8. Refunds
Refunds are made using the same payment method as the original transaction unless you agree otherwise.
9. Disputes and applicable law
For out-of-court consumer dispute resolution, you may contact the Czech Trade Inspection Authority at coi.cz. Czech law governs the contract, without depriving you of mandatory consumer protections applicable in your country of residence.
10. Personal data and changes
Our Privacy policy explains how we process personal data, and our Cookie policy explains our use of cookies. We may update these terms for future orders; an order remains subject to the terms in force when it was placed.